Home Energy Assistance Program (HEAP)

Category: Benefit Resources
Website: https://otda.ny.gov/programs/heap/

Regular Benefits: The application provides $21 - $575+ to households based on income, heating source, and housing type. Clients can also access one-time emergency resources.Equipment Repair/Replacement available.
CLIENTS WHO RECEIVE HEAP CAN RECEIVE UP TO $500 MORE IN FOOD STAMPS, regardless of HEAP amounts! Even if clients are ineligible, we can point them to other utility resources.
Clients can also access one-time emergency resources IF (1) their heat is shut off or scheduled to be shut off, (2) they meet the income guidelines or receive SNAP/TANF, and (3) their available resources are under $2,000 (or under $3,000 if a household member is over 60). Equipment Repair/Replacement: Applications must be made in person at the local Job Center. Clients can receive up to $6,500 to maintain the operations of their heating system.

Phone: 800-692-0557 for after-hours heating emergency assistance.
Referral: Fill out an application (here) or you can direct clients to an advocate to help.
Eligibility: Refer clients to Elena, Rosie, or Christina - they can help clients with eligibility, documentation, and applications.
Updated: February 23, 2015 17:57


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